SMBs often rely on outside IT help. Here’s how to get the most out of relationships with third-party providers.
It’s no secret that smaller businesses often need a bit of outside help to get things done. That’s why many of them outsource at least part of their IT function to managed service providers (MSPs) or similar firms.
But outsourcing doesn’t–or at least shouldn’t–mean forgetting about IT entirely. As with any other productive business relationship, small and midsize businesses (SMBs) can take some relatively pain-free steps to ensure they get the most out of their MSP.
1. Develop trust by asking questions.
2. Treat your MSP as a virtual CIO–even if you are the CIO.
3. Communicate on a regular basis.
4. Prioritize security.
5. Act fast if problems surface.